Kiosk Reporting System
Caseload Explorer's Kiosk Reporting System gives states and counties an automated alternative to administering many of the basic processing responsibilities often handled by staff. While a Kiosk cannot replace all the check-in requirements for all clients and offenders, they provide a cost-effective vehicle to stretch departmental resources and ease the officer’s caseload. Caseload Explorer’s robust Kiosk solution assures that you have the up-to-date information you need at your fingertips. Automated client check-in, automatic alerts and comprehensive reporting functionality are just a few of the benefits that make Kiosks an invaluable addition to your program.Manage Client/Offender Reporting
Community based corrections agencies can automate interactions with clients/offenders and provide an additional resource for sanction reporting for all client/offenders. Without increasing staff workload, client/offender reporting can be handled effectively using Kiosks while providing departments the capacity to replace the mail-in and physical reporting requirements.
When using the Kiosk, each client/offender visit or missed appearance is reported to the supervising officer and recorded in Caseload Explorer. Automating client/offender reporting means your staff can remain focused on the tasks of the most benefit to the department and the community.
Intuitive Automated Interview
As the client/offender accesses the Kiosk reporting system they are presented with a series of basic questions to answer. Based on how the client/offender responds to certain questions, the Kiosk’s intuitive questioning process is able to generate alternate questions or issue client/offender requirements. While logged in at the Kiosk the client/offender can be directed to meet with their supervisor in person, report for drug testing, or a variety of other related responses customized to meet your departmental protocol.
Enhanced Sanction Enforcement
Kiosks are an effective way to expand a department’s interaction with high-risk and juvenile offenders. Departments can utilize Kiosks to sanction offenders with increased or additional Kiosk check-in requirements in lieu of probation/parole violations. The flexibility of the Kiosk system makes is easy to add, change, and track fulfillment of these sanction requirements.
Tracking & Reporting
Our Kiosks feature bioscan technology which authenticates that the person reporting to the Kiosk is the client/offender. Our Kiosks utilize a biometric handscan to insure the accuracy of client/offender recognition. Each client/offender visit to the Kiosk is entered into your integrated case management system giving your department accurate information on visits as well as reports on missed reports.
Automated Alert System
As client/offenders report to the Kiosk, or miss a scheduled reporting period, supervising officers are notified via the Kiosks automated alert system. Reporting history is maintained within the system eliminating the time consuming need to manually check an client/offenders reporting status.
Advanced Accounting Functionality
The accounting component of AutoMon Kiosks provides more functionality and greater support for departmental needs. Automatic invoicing, collection and the ability to separate payments of behalf of courts, probation or correction agencies, or third parties are just some of the options available using the AutoMon accounting application.
Automation
The automation features in AutoMon’s Kiosks enhance the client’s ease-of-use, and provide additional opportunities for the department to further reduce staffing requirements. When the client is entered into the system their Kiosk account is activated – this provides departments the ability to use the Kiosk for check-in within Courts and Sheriff offices. Additionally, the Kiosk’s check-in process provides an automated assistant that reads each screen's instructions out loud. This is a useful feature for those client/offenders who have impaired vision, or have trouble reading text on the screen.
Language
All language is easy to understand. Complex words and phrases are avoided. In addition, client/offenders have the option of choosing between English and Spanish.